What are your delivery and shipping times?
All our products are handmade and we put a lot of love, time and effort into every order so please allow up to 7 working days for us to despatch your order. We promise it will be worth the wait!
Once your order is ready we it will be sent via Royal Mail, 2nd Class Signed for. So you can breathe easy knowing your candle is in safe hands from the moment is leaves us until it finally reaches you!
Why soy wax?
Soy wax is clean burning and has no taxing, carcinogens or pollutants which means it is less likely to trigger allergies and isn’t putting any nasties in your air. With soy you won’t get any carbon-like soot that you sometimes see from paraffin candles.
Soy candles are also longer lasting than paraffin. The wax burns cooler which means you can enjoy your soy wax candle for a lot longer than a paraffin candle.
What glitter do you use?
We use biodegradable eco glitter wherever possible. Eco glitter only comes in hex shapes so our shapes such as hearts and stars, which you will find only in a few of our products, are not biodegrade. We are fading these glitters out of our range completely but once these become available as eco alternatives we will add them back into our products.
What is eco glitter?
Our eco glitter is made of 90% biodegradable cellulose film. Unlike plastic glitter which takes hundreds of years to breakdown and is most likely to end up in the ocean. Eco biodegradable glitter is designed to be metabolised by microorganisms in the sewage system, so very little, if any, will end up in the ocean.
Do I have to trim the wick of my candle?
Trimming the wick will help keep your candle burning without any black soot and will give your candle a longer burn time. Be careful not to trim your wick too much though as this can actually stop the candle from lighting if too short.
What is the Difference Between a Candle and a Wax Melt?
Wax melts are notoriously strong and renowned for filing a room with scent. The reason melts give off such a strong scent is that the wax doesn’t come into contact with the flame.
In contrast candle wax is in direct contact with the flame, which burns of much of the scent in the wax. However much of the appeal of the candles is the aesthetics.
In summary if you are looking for a scent to fill your house then one of our wax melts is the way to go. However if you are looking for a more understated aroma, in a jar that will bring a touch of style to your home, then be sure to look at our range of candles.
How can I ensure my candle burns evenly?
The first time you light your candle let it burn for a minimum of 2 hours, or until the wax has melted to the edges of the glass.
By doing this every time you light your candle you will avoid ‘tunnelling’, which is when wax is left around the edge of the candle. Tunnelling will lead to less burn time.